Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Step 3: Your authenticator app will launch when you scan the QR code. The app will provide you with a six digit number. Enter this number and select ‘Authenticate’. You will then be logged into the platform. 

Reset Your 2FA

If you ever need to reset the two-factor authentication, you can select ‘Reset 2FA’ on the log in screen or your profile. You  

You will receive a reset email and follow the same steps again. 

It is recommended that, before you use the reset link within the email, you close any existing browser sessions containing the Prism log in screen.