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Once you have created your password and logged in through the initial login screen, you will be prompted to set up two-factor authentication (also known as ‘2FA’).
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IMPORTANT NOTE: It is essential that the time on your mobile device is accurate. An inaccurate time on a mobile device will cause authenticator app(s) to generate incorrect codes. → It is recommended your mobile device is configured to receive time automatically ← Android-based Devices - Android OS iOS-based devices - Apple iOS |
This is a security step to ensure your account is protected beyond just an email and password. Once the 2FA registration process is complete, each time you login into the platform you will be asked to enter the 2FA code after you’ve provided a valid email address and password.
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