Request a Retest (Penetration Testing)

Retest Request Feature: Streamlining Security Testing Follow-ups

The Platform enables users to seamlessly request a retest from their security provider directly within the interface. This feature is particularly useful following the completion of a penetration test, ensuring that any identified vulnerabilities can be promptly re-evaluated.

Retest Request Process:

1. Availability of the Retest Request:

   • Phase View: The 'Request a Retest' option is available within the phase view of a project.

   • Prerequisite: The phase must be in a 'delivered' state to enable the retest request.

2. Initiating a Retest Request:

   • Request Activation: Click the 'Request a Retest' button to initiate the process.

   • Notification: Upon clicking, an email alert is automatically sent to the Project Lead, typically the PMO team from the third-party security testing provider.

3. Tracking and Limitations:

   • Last Request Visibility: The Platform displays the date of the last submitted request for user reference.

   • Request Frequency: Users are permitted to make one request every five working days to ensure efficient processing and response.

Ensure Effective Follow-up on Security Tests

This retest request feature on the Platform provides a streamlined and efficient way for users to ensure thorough and ongoing security testing, facilitating quick re-evaluation of vulnerabilities and enhancing the overall security posture.