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Overview

You can assign issues to users or teams straight from the platform to help delegate tasks and keep track of who’s handling what.

Since an issue could affect more than one instance (e.g. a host, web application or TCP/UDP port), the platform allows either an issue to be assigned in its entirety (including all affected instances) or assign specific affected instances of an issue. This is useful if affected instances of an issue are managed by multiple different user or teams.

Info

NOTE: Before you can assign issues to users, ensure you have added the user to the platform.

An email alert will be sent to the user when you assign an issue to them. Users can manage these notifications in the User Management section.

  • Issues can be assigned from within a Phase/Scan or via the main Issues view under Results.

  • Affected Instances of an Issue can only be assigned from within the Issue in question

Note

In order to assign an issue to a user or team, at least one affected host needs to be present in order to complete the assignment.

Users cannot assign issues that have no affected hosts within the platform.

Assigning an Issue and all Affected Instances

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