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Prism The Platform allows users to set SLAs for issues on a project by project basis. This allows clients to set stricter and independent SLAs against issues within a project that doesn’t conform to the tenant/company wide agreed SLAs.

Users can select day or date timescales for the issues to be tracked against. This will help remediation for those tests that carry a higher priority or tighter timescales than other tests within your Prism platform instance. Find this within your project settings.

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This will allow you to set a number of options and features aligned to your selected project such as Dynamic Remediation, https://rootshellsecurity.atlassian.net/wiki/spaces/PK/pages/1324908545 Automatic Importing of Vulnerability Scan Data and Email Reminders. Towards the bottom of the page you will see the Remediation Service Level Agreements (SLA) section. Here you can set a number of tailored options for each severity of issues found within this project.

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Click Save Changes and the SLAs will be live once issues are confirmed and set to Published (See Understanding Prism the Platform Statuses for more details) within Prismthe platform.