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Prism allows users to configure their own User Profile by navigating to the bottom left hand corner Avatar icon.

Within this page you can perform a multitude of options.

  • Profile Picture - Make your Prism experience more personable and add a picture or avatar of yourself. The image will be displayed throughout Prism when assigning issues and tasks to your user.

  • Forename

  • Surname

  • Password Changes

  • Reset your 2FA (see alsoSetup Two-Factor Authentication )

  • Phone Number

  • Mobile Number

  • Job Title

  • Biography - Designed for testing users to add a personal biography to be displayed to clients.

Notification Settings

Also within this page users can taylor the amount of notifications you receive from the platform. Users are able to choose between Email and In-Platform notifications.

By selecting each of the toggles and checkboxes on/off, this will instruct Prism to only use those methods of communication with you:

These changes are made in real time and don’t require you to save your profile.

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