The creation of user teams is possible from the Users page within Prism. This feature helps those clients that have many teams covering different parts of their digital estate.
Creating a Team
Select the users you wish to place into a team by selecting the checkbox next to each entry. From the Actions menu that is displayed select the Create Team option from the menu, you will be presented with the following dialog:
Assign a Team Name and Description and select Create Team. From within the Teams tab you should see your newly created team and a depiction of the member included.
Now, when users perform Assign an Issue to a User you will see the teams you have created available within this list.