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Enhancing Collaboration with Issue Comments on the Platform
The Platform facilitates streamlined communication among team members, vendors, and third parties by through the feature of adding comments to Issues. You could ask a colleague for an update This function is ideal for requesting updates on remediation, request more seeking additional information from your testertesters, or even loop in Third Parties so they can correspond directly with your vendor.
Follow the steps below to add comments:
Step 1: Go to the Issues interface, under Results on the menu.
Step 2: Select an issue from the table.
Step 3involving third parties in direct discussions with vendors.
Steps to Add Comments to an Issue:
Access Issues Interface: Navigate to the Issues section found under Results in the menu.
Select an Issue: Choose the relevant issue from the displayed table.
Enter Your Comment: Type your message into the comment box located in the top right-hand corner.
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Attach any relevant files if necessary.
Mention Users or Tag Leads:
Use the ‘Mention users’ drop-down
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to directly address specific users.
Check the ‘Tag project lead’ box to loop in the project lead.
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Save and Notify: Click ‘Save Comment’.
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An email notification will be sent to
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any mentioned users or tagged project lead.
By utilizing the comment feature on the Platform, you can effectively streamline communication related to issue management, ensuring all relevant parties are kept informed and can collaborate efficiently.